sigmahairstudio.uk respects and values ​​the protection of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use this website, or when you book and inquire about our hair services through the site.

We provide haircuts, styling, coloring, hair treatments, and personalized hair care services; therefore, we may need to collect certain necessary information during the booking and customer service process.

  1. Information We Collect
    Depending on how you interact with us, we may collect the following information:
    Name
    Email address
    Phone number
    Appointment date and time
    Requested hair services
    Hairstyle, hair color, or treatment preferences you voluntarily provide
    Information related to customer inquiries or appointments
    Technical information generated during website usage, such as IP address, browser type, and device information
    We collect relevant information only to the extent necessary to provide services, process appointments, respond to inquiries, and maintain the proper functioning of the website.
  2. How We Use Your Personal Information
    We may use the collected information for the following purposes:
    Processing and managing hair service appointments
    Confirming, rescheduling, or cancelling appointments
    Responding to your inquiries and service requests
    Providing personalized hair services based on your needs
    Understanding your service requirements and care preferences
    Improving our services and customer experience
    Maintaining the security and proper functioning of the website
    Fulfilling applicable legal, regulatory, and administrative obligations
    We will not use your personal information for purposes unrelated to the original collection purpose, unless permitted or required by law.
  3. Appointment Information
    When you submit an appointment request via the website, we may need to collect your name, contact details, appointment time, and relevant service requirements.
    This information is primarily used to schedule your appointment, communicate with you as necessary, and provide the corresponding hair services.
    If you voluntarily provide information regarding your hair condition, color preferences, or treatment needs, we may use this information to better understand your service requirements.
  4. Legal Basis for Processing Information
    Where applicable, we process your personal information in accordance with UK and applicable data protection laws, including:
    Processing necessary to fulfill the services or appointments you have requested;
    Processing based on your consent;
    Processing required to fulfill legal obligations;
    Processing necessary to pursue our legitimate business interests, provided this does not unduly infringe upon your legal rights. If a specific processing activity requires your consent, you may withdraw that consent at any time.
  5. Information Sharing
    We do not sell, rent, or otherwise commercially trade your personal information.
    We may share limited information with trusted service providers—such as those offering website hosting, technical support, appointment management, or communication services—where necessary to provide the website and our hair services.
    We require these service providers to handle personal information in accordance with applicable data protection requirements and to use the information only to the extent necessary to provide their services.
    We may also disclose information as required by law, court orders, or regulatory bodies, or when necessary to protect our legitimate interests.
  6. Retention of Personal Information
    We retain personal information based on actual business needs and applicable legal requirements.
    When personal information is no longer reasonably necessary for business or legal purposes, we take appropriate measures to delete, anonymize, or securely dispose of it.
    Specific retention periods may depend on the type of information, the purpose of use, and applicable legal and regulatory requirements.
  7. Information Security
    We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
    Although we take appropriate security measures, data transmission over the Internet cannot be guaranteed to be absolutely secure. Therefore, we cannot guarantee that information transmitted via the Internet will always be completely risk-free.
  8. Cookies and Website Technologies
    This website may use cookies or similar technologies to ensure the website functions correctly, improve user experience, and understand basic usage patterns.
    Cookies may be used to remember your settings, analyze website traffic, and enhance website functionality.
    You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some website features.
  9. Third-Party Websites
    This website may contain links to third-party websites or services.
    When you visit third-party websites, their privacy policies and data processing practices may differ from ours. We are not responsible for the privacy policies, content, or data processing practices of third-party websites. We recommend reviewing the applicable privacy policies of third-party websites before providing them with your personal information.
  10. Your Data Protection Rights
    Under applicable UK data protection laws, you may have the following rights:
    To request access to the personal information we hold about you;
    To request the correction of inaccurate or incomplete information;
    To request the deletion of personal information, subject to certain conditions;
    To request the restriction of the processing of personal information, subject to certain conditions;
    To object to certain personal information processing activities, subject to certain conditions;
    To request to receive your personal information in a portable format, where applicable;
    To withdraw your consent, where processing is based on your consent.
    If you wish to exercise any of these rights, please contact us using the contact details provided on this website.
  11. Children’s Privacy
    This website and our services are primarily intended for customers who are legally capable of using the services independently.
    We do not knowingly or actively collect unnecessary personal information from children. If you believe that a minor has submitted personal information to us without appropriate authorization, please contact us so that we may take appropriate measures.
  12. Updates to the Privacy Policy
    We may update this Privacy Policy in response to business changes, adjustments to website functionality, or changes in applicable laws and regulations. The updated version will be published on this website, and the date of modification will be reflected by the “Last Updated Date” on the page. We encourage you to review this page periodically to stay informed about how we protect and process personal information.