Welcome to the website and related hair services provided by sigmahairstudio.uk. By accessing this website, submitting an appointment request, or using our services, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service.
Please read these terms carefully before booking an appointment or using our services. If you do not agree with any part of these terms, please discontinue your use of this website and the associated services.

  1. Description of Services
    sigmahairstudio.uk provides professional hair and styling services to individual clients, including but not limited to:
    Haircuts and trimming
    Hairstyle design and styling
    Hair coloring and color correction
    Hair treatments
    Personalized hair care services
    Other related hair services based on client needs
    Specific service details, pricing, duration, and appointment availability may vary depending on the selected service.
  2. Appointment Services
    Clients may submit appointment requests via the booking methods provided on the website.
    Submitting appointment information does not guarantee final confirmation. Appointment validity is subject to confirmation based on scheduling, service arrangements, and actual availability.
    Clients are responsible for ensuring that their name, phone number, email address, and other booking details are accurate and complete.
    Please contact us promptly regarding any changes to your appointment information so that necessary adjustments can be made.
  3. Client Responsibilities
    Clients should provide accurate information regarding their needs and any relevant details prior to receiving services.
    If a client has specific requirements regarding a hairstyle, color, or treatment outcome, these should be clearly communicated to the staff before the service begins.
    Due to individual differences in hair texture, color, condition, and care habits, actual results may vary. While we provide professional advice tailored to each client’s specific situation, we cannot guarantee that the final result will exactly match reference photos, examples, or the client’s expectations.
  4. Service Pricing
    Prices displayed on the website or during the booking process may vary based on the specific service, hair length, complexity, and actual requirements.
    If the scope of service changes significantly after the appointment is made, we may need to inform the client of potential additional costs before the service begins and obtain confirmation where applicable.
  5. Billing and Payment Terms
    The hair services we provide are treated as one-off sales. Fees paid by the customer for selected services cover a single appointment or transaction; unless explicitly agreed otherwise in writing, no recurring charges, automatic renewals, or membership subscription fees will apply.
    Customers must make payments based on the prices displayed during the booking or checkout process.
    Once payment is successful, the transaction will be processed in accordance with applicable policies regarding service appointments, cancellations, and refunds.
    In the event of technical issues, payment failures, or duplicate charges during the payment process, customers should contact us promptly for verification and resolution.
  6. Appointment Cancellations and Changes
    If a customer is unable to receive the service at the scheduled time, they should contact us as early as possible to cancel or reschedule the appointment.
    We reserve the right to take appropriate action—in accordance with our current appointment policy—in cases of last-minute cancellations, no-shows, or frequent appointment changes.
    If a specific service carries a cancellation fee or involves special booking conditions, we will inform the customer during the booking process.
  7. Service Modifications
    We may recommend adjustments to the originally planned service based on the customer’s actual hair quality, condition, history of hair coloring, or other relevant factors.
    If the original service plan is unsuitable for the actual situation, we will explain the reasons to the customer as early as possible and discuss reasonable alternatives.
    We reserve the right to refuse or modify a service if it cannot be performed safely, reasonably, or professionally.
  8. Service Results
    Hair services are professional treatments subject to individual variation. Final results may be influenced by factors such as the customer’s natural hair color, hair quality, length, history of hair treatments, and daily care routine.
    While we strive to achieve the service goals discussed beforehand based on our professional judgment, we cannot guarantee absolute results, as outcomes may be affected by natural hair characteristics and other uncontrollable factors.
    If a customer has concerns regarding the service results, they should contact us as soon as the issue is noticed so that we can understand the situation and, where appropriate, provide a reasonable solution.
  9. Intellectual Property
    Unless otherwise stated, all intellectual property rights regarding the text, page design, graphics, photos, images, logos, service descriptions, page layout, and other content on this website belong to Sigma Hair Studio Ltd or its authorized licensors. Without prior written permission, no individual or organization may:
    copy or reproduce the website content;
    use the website content for commercial purposes;
    modify, republish, or publicly disseminate the relevant content;
    otherwise infringe upon the relevant intellectual property rights.
    Customers may browse and use the website content for personal, non-commercial purposes, but may not use the content for commercial promotion or other unauthorized purposes through copying, downloading, screenshotting, re-editing, or other means.
  10. Website Use
    Customers agree to use this website in a lawful and reasonable manner and shall not:
    violate applicable laws and regulations;
    interfere with the normal operation of the website;
    access website systems or data without authorization;
    upload malware or other harmful programs;
    attempt to compromise website security measures;
    use the website to engage in fraud or other illegal activities.
    If we discover any usage behavior that may affect the security or normal operation of the website, we reserve the right to restrict or terminate the relevant access.
  11. Third-Party Services
    This website may utilize technical services—such as payment processing, appointment scheduling, website hosting, and communication—provided by third parties.
    Third-party services may have their own independent terms of service and privacy policies. Customers must comply with the applicable terms when using such third-party services.
    We will assist customers within reasonable limits regarding issues caused by third-party system failures, service interruptions, or other causes beyond our reasonable control, but we shall not bear liability beyond what is reasonable for the third-party services themselves.
  12. Limitation of Liability
    We will provide the relevant hair services in accordance with reasonable professional standards and strive to ensure the normal operation of the website and services.
    To the maximum extent permitted by law, we shall not be held liable beyond statutory requirements for losses caused by unforeseeable events, third-party service failures, inaccurate information provided by customers, the customer’s own actions, or other circumstances beyond our reasonable control.
    Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law.
  13. Force Majeure
    We shall not be held liable for delays resulting from an inability to provide services—or a delay in doing so—caused by events beyond our reasonable control.
    Events of force majeure may include natural disasters, major public incidents, government actions, infrastructure failures, communication interruptions, or other events that cannot be reasonably foreseen or controlled.
    Where possible, we will notify affected customers as soon as practicable and discuss reasonable arrangements for rescheduling appointments.
  14. Privacy and Personal Information
    We may collect and process customers’ personal information in the course of providing appointment and hairdressing services.
    Please refer to the “Privacy Policy” on this website for details regarding the collection, use, retention, and protection of personal information.
  15. Amendments to Terms
    We may update these Terms of Service in response to changes in our business, service adjustments, or changes in applicable laws and regulations.
    Updated terms will be published on this website, and the latest update date displayed on the page shall prevail.
    Continued use of this website or related services by the customer constitutes acceptance of the updated terms.
  16. Governing Law
    These Terms of Service are governed by and construed in accordance with the applicable laws of the United Kingdom.
    In the event of a dispute arising between the parties regarding these terms or related services, the parties shall first attempt to resolve the matter through amicable communication.

If the dispute cannot be resolved through negotiation, it shall be handled in accordance with applicable UK laws and relevant judicial procedures.